Privacy Policy

Last updated: 2 November 2026

1. Who is responsible for your data

Data controller (responsable del tratamiento): Natalia Govorukhina, MGA Spain Real Estate. Address: Carrer Basilio Paredes, 3, 03140 Guardamar del Segura (Alicante), Spain. Email: [email protected]. API member Nº 2175/BCN.

2. What data we collect

• Data you enter in our forms: name, email, phone / WhatsApp, message.
• Property data for a valuation: address, Cadastre data (cadastral reference, floor area, year built), features, selling plans and the photos you upload.
• Technical data: cookies and visit statistics — only with your consent (see the cookie banner).

3. What we use it for

• To answer your request and get in touch with you.
• To prepare a personal valuation report for your property.
• To offer and provide property sale, purchase or rental services, if you wish.
• To improve the website and measure advertising performance — only with your consent.

We do not make automated decisions that have legal effects on you.

4. Legal basis

Your consent (consentimiento, Art. 6(1)(a) GDPR), given by ticking the box in the form, and steps taken at your request before entering into a contract (medidas precontractuales, Art. 6(1)(b) GDPR). You can withdraw your consent at any time.

5. Who we share data with

We do not sell your data or share it with third parties for their own purposes. Service providers needed to run the website may process data on our behalf (encargados del tratamiento): hosting (Cloudflare), form delivery (Web3Forms), email (Google) and maps (Google Maps). Some of them may be located outside the EU; in that case the transfer is protected by the European Commission’s standard contractual clauses (cláusulas contractuales tipo) or other GDPR safeguards. Data may be disclosed to public authorities where the law requires it.

6. How long we keep data

For as long as needed to answer your request and provide our services; if no relationship begins, no longer than 2 years from the last contact, after which we delete it. Data we are legally required to keep is kept for the periods set by law.

7. Your rights

You can ask for access to your data, its correction or deletion, restriction of processing, object to processing, receive your data in a portable format and withdraw your consent (derechos de acceso, rectificación, supresión, limitación, oposición y portabilidad). Write to [email protected]. If you believe your rights have been infringed, you can lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, www.aepd.es).

8. Security

We apply technical and organisational measures to protect your data: a secure connection (HTTPS) and access limited to MGA staff.

9. Changes

We may update this policy; the current version is always on this page.